Can’t find your size on our chart? Please include measurements in the 'custom requirements box' during checkout.

F.A.Q.Frequently Asked Questions

Our production process primarily involves individually cutting and sewing each piece upon customer demand, which is why we advise customers to allow 6 business days for orders to be processed. Processing time may be longer due to the number of pieces ordered. However, all kimonos are readily available.

Our pieces can be ordered in size 6-22. Please use our size guide as a reference. For customers who cannot find their size on our size guide, we advise you to add accurate measurements in the custom requirements’ box during checkout.

Our orders typically take 6 business days to process before being sent out for delivery. For orders above 3 pieces, orders will be dispatched 8/9 business days after purchase.

Yes, we do! All items are handmade in Nigeria with worldwide access.

We do not have a walk-in store at the moment.

As our pieces are made on demand, we do not offer exchanges. However, we do provide corrections or amendments where necessary. For more details, please refer to our return policies.

If you have any concerns or issues with your order, please reach out to us at orders@chandaculture.com. Alternatively, you can message us via WhatsApp at 07062516575. We are here to assist you.

Our designs are limited, so not all of our items will be returning in the same fabric after they sell out. Please sign up for our newsletter and be the first to know when designs are back in stock, and follow our Instagram page for updates.

Yes, we take custom orders only on requests. Please send an email to orders@chandaculture.com for more inquiries.