We want you to have a perfect shopping experience with us. We do not offer returns but we are glad to offer corrections/amendments to any full price, unwashed merchandise within 2 days of receipt this item must be in the same condition it was when it was delivered.
All items are sent out according to size chosen on our size chart, we do not offer returns for your items if it does not fit you. Please look at our size chart before placing an order to prevent any complications.
We also check and inspect each item thoroughly for any fault before sending out to customers.
We are not responsible for pickup and delivery costs, the buyer bears these costs unless we have sent the wrong order or mistakes are from us. Where we have not defaulted as to sizing/measurements or dress structure, we would only offer adjustments or corrections with an additional charge.
We also hold a right to deny refunds where it does not meet our return/adjustments policy.
All complaints as such should be referred to firstname.lastname@example.org to be attended to.